Adam R

Warehouse & Assembly Operative

Mar 2025 - Present • 1 yr 7 mos

- Daily tasks included oversight of goods despatch, stock management and product assembly; role required a knowledgeable customer-facing approach in person and via phone or email, and safe operation of specialist equipment (CNC laser, 3D printer, media blaster, power tools). - Optimised workflows across order management, stock taking and record keeping, directly contributing to a 40% increase in order throughput per man-hour during tenure, and undertook large-scale overhauls of physical inventory layout and structuring in the interest of efficiency and future-proofing. - Implemented various cross-departmental improvements between office and warehouse for the sake of communications efficiency and audit trail, including the streamlining of parts ordering, returns, allocation of invoicing and introduction of measurable key performance indicators. - Took initiative regarding the creation or improvement of customer-facing materials such as company branding, product documentation, installation guides and online listings. - Drafted updated templates for internal invoices, delivery notes, pick lists and stock item labels, and wrote on-boarding materials including equipment manuals, process guides and task sheets. - Undertook various miscellaneous tasks such as IT troubleshooting and parts replacement, equipment installation (scanners, tablet, laptop, racking) and general maintenance of work area. - Designed and implemented a Python-based inventory and sales analytics dashboard using Linnworks export data, providing five years of sales reporting, intelligent stock replenishment (accounting for lead times, MOQs and sales velocity), and production prioritisation, supported by comprehensive version control, change logs and project documentation suitable for audit purposes. - Led a company-wide product data standardisation project, developing and applying a unified, supplier-verified naming framework across thousands of products to improve catalogue accuracy, consistency

Freelance IT Technician

Jan 2020 - Present • 6 yrs 9 mos

- Carried out troubleshooting, upgrades and maintenance across a range of systems for private clients. - Performed Windows installation and configuration, driver installation and user account setup.  - Provided advice and hardware recommendations tailored to individual needs and budgets.

Secure Transcriber

Aug 2022 - Feb 2025 • 2 yrs 6 mos

- Produced verbatim transcriptions of sensitive material for the British legal system, principally video recorded interviews with criminal witnesses, defendants and other third parties.  - Maintained accuracy ratings of 99% and above throughout tenure, working with specialist legal terminology and AI-assisted transcription tools.  - Upheld strict confidentiality standards in handling sensitive and legally privileged information throughout; secured SC clearance. - Initiated process refinements (custom macros, shortcuts) which were adopted department-wide, standardising practices and improving consistency, efficiency and quality control.