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Fiverr Pro
Português
$
USD
I will provide customer support and live chat for your saas product
Podcast Editor Specialist and Virtual Assistant
Hi, I'm Imon — I help creators and SaaS businesses stay on top
of two things they can't afford to neglect: polished content
and happy customers. I edit podcasts, YouTube videos, and
Reels/Shorts wi...
Sobre este Serviço
Growing SaaS companies lose customers when support tickets pile
up or live chat goes unanswered. I'll make sure that never
happens.
I provide reliable, professional customer support for SaaS and
tech products handling tickets, live chat, and customer
communication so you can focus on building your product.
What I offer:
- Ticket management and resolution (Zendesk, Freshdesk, Jira,
Zoho Desk, etc.)
- Live chat support, real-time and async
- Onboarding/FAQ responses for new users
- Bug report triage and escalation to your dev team
- Documentation using Confluence/ClickUp
- Order/account management issues
- Friendly, professional, on-brand tone in every reply
Tools I work with: Zoho, Jira, Confluence, ClickUp and I can
quickly learn your existing stack.
Available 8 hours/day, 7 days/week flexible across time
zones for global SaaS teams.
2+ years of experience across customer support, order
management, and operations roles.
Message me with your product and support volume, and I'll
recommend the right package for you.
