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archo_islam

Archo Islam

@archo_islam

AI powered Virtual Assistant for Adminstrative Support

Bangladesh
Inglês, Bengali
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi, I'm a Certified Virtual Assistant with expertise in administrative support, email management, data entry, web research, lead generation, and AI-powered productivity. I help busy entrepreneurs and businesses stay organized by handling repetitive tasks with accuracy and professionalism. I work with Google Workspace, Microsoft Office, Notion, Excel, ChatGPT, and CRM systems. My focus is clear communication, fast delivery, and high-quality work that saves clients time. Let's work together to keep your business running smoothly.... Saiba mais

Habilidades

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archo_islam
Archo Islam
offline • 

Conheça meus serviços

Assistência geral
I will be your reliable virtual assistant for admin, email and data tasks
A partir deUS$ 15 /projetoMais detalhes
Data Entry
I will do fast accurate data entry, web research and data cleaning
A partir deUS$ 20 /projetoMais detalhes

Experiência profissional

Findex

Assistant Manager – Virtual Operations (Accounting & Administrative Support Pool)

Findex • Período integral

Dec 2023 - May 2024 • 5 mos

• Led day-to-day workflow distribution and quality control within a centralized virtual operations pool supporting enterprise accounting and corporate tax teams. • Audited and sanitized high-volume financial data entries, client files, and tax documentation in compliance with Australian regulatory standards. • Implemented automated document intake workflows using Microsoft 365 and Xero, reducing processing backlogs by 40% during end-of-quarter fiscal cycles

Runway_Bright

Virtual Assistant for Creative Agency & Production Operations

Runway Bright • Freelance

Jul 2022 - Aug 2023 • 1 yr 1 mo

• Oversaw end-to-end administrative coordination for multi-disciplinary creative campaigns, managing master project schedules across branding and video editing teams. • Managed high-volume client correspondence, review approvals, and digital asset management systems, achieving a 100% on-time milestone delivery rate over a 12-month period. • Drafted professional client communications, social media copy, and promotional briefs while maintaining brand voice consistency across European and US markets

Automattic_Inc.

Remote Operations & Global Customer Support Virtual Assistant

Automattic Inc. • Período integral

Jan 2022 - Jul 2022 • 6 mos

• Managed global, 24/7 technical ticket routing and administrative operations for SaaS user bases via Upwork Enterprise integrations, maintaining a 98% CSAT rating. • Designed and implemented standardized knowledge-base documentation and onboarding workflows, reducing user support resolution times by 35% across multi-regional support teams. • Supervised asynchronous cross-functional project tracking across Slack, Google Workspace, and GitHub, ensuring continuous task progression across overlapping global time zones