a
anzolita

Moises

@anzolita

Customer Support and Live Chat Specialist

Venezuela
Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi! I am a Customer Support Specialist and Virtual Assistant with strong experience in customer service, issue resolution, and inventory/data management. I specialize in live chat support, social media moderation (Instagram, WhatsApp, Facebook), and post-sales assistance for e-commerce stores. I offer clear communication, empathy, and high availability for evening shifts and weekend coverage. Dedicated to helping your business deliver an excellent customer experience in Spanish and English.... Saiba mais

Habilidades

a
anzolita
Moises
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Mensagens e e-mails
I will be your ecommerce live chat and customer support agent
A partir deUS$ 10 /projetoMais detalhes
Assistência geral
I will be your virtual assistant for data entry, admin tasks, and email management
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Retail_& Wholesale / E-Commerce

Customer service & operations

Retail & Wholesale / E-Commerce • Período integral

Jul 2022 - Present • 4 yrs 3 mos

Provided direct customer support and issue resolution in a high-volume retail environment. Managed operational data entry, daily inventory tracking, and quality control reports. Handled customer inquiries, complaints, and service requests with a strong focus on client satisfaction and team efficiency.