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anushka1329

Anushka A

@anushka1329

Implementation Analyst

Índia
Inglês, Hindi
Algumas informações são exibidas no idioma inglês.
Sobre mim
I help SaaS and technology teams turn requirements, workflows, and technical information into clear documentation. I create BRDs, SOPs, software user guides, product documentation, and user stories. My implementation analysis experience includes translating business needs into workflows and working with REST API integrations. I can work from notes, existing documents, diagrams, or a walkthrough, and focus on clear structure, accurate content, and reader-friendly language. My portfolio samples are self-initiated and clearly labeled as hypothetical.... Saiba mais

Habilidades

a
anushka1329
Anushka A
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Redação Técnica
I will write clear saas user guides and technical documentation
A partir deUS$ 15 /projetoMais detalhes
Redação Técnica
I will write software user guides and sops
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

sinch

sinch

Período integral • 1 yr 5 mos

Implementation Analyst-1

Apr 2026 - Aug 2026 • 4 mos

Translated enterprise business requirements into end-to-end WhatsApp conversational workflows and business logic. Managed payment gateway integrations via REST APIs and automated billing. Built operational dashboards and reporting pipelines to AWS S3 for data-driven decision-making. Acted as a product liaison for feature deployment and production support.

Technical Implementation Trainee

Feb 2025 - Mar 2026 • 1 yr 1 mo

Supported the Application & Flows team in Noida, India. Focused on identifying operational pain points and driving strategic process improvements to enhance platform reliability. Contributed to streamlining reporting workflows and elevating the enterprise customer experience through technical implementation and cross-functional collaboration.