a
anthonyvbenitez

Anthony V

@anthonyvbenitez

Senior Operations Control Specialist

El Salvador
Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am an Industrial Engineer specializing in Workforce Management, Operations Analytics, and Process Automation. I have extensive experience turning operational data into better staffing and performance decisions using Power BI, SQL, and Python. I focus on building scalable solutions that integrate operational data into practical decision-making systems.... Saiba mais

Habilidades

a
anthonyvbenitez
Anthony V
offline • 

Conheça meus serviços

Roteiros de vídeo
I will audit 5 episodes of your vertical drama or microdrama script
A partir deUS$ 30 /projetoMais detalhes
Automações
I will automate your recurring ops report with excel power query or power bi
A partir deUS$ 95 /projetoMais detalhes

Experiência profissional

Ria_Money Transfer

Senior Operations Control Specialist

Ria Money Transfer • Período integral

Oct 2024 - Present • 2 yrs 1 mo

Lead workforce management and intraday operations across multi-channel Compliance teams. Monitor real-time performance, staffing, and operational KPIs. Develop capacity planning and forecasting models using Erlang C. Design internal WFM ecosystems using Power Platform, including Power Apps, Power BI, and Power Automate to improve decision-making and scalability.