a
annesta_e

Aurelie E.

@annesta_e

Bilingual Virtual Assistant, Admin and Customer Support

Ilhas Maurício
Francês, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I provide reliable bilingual virtual assistance and administrative support in French and English. With around ten years of professional experience, I help businesses with data entry, customer support, email and case management, document verification, online research, file organization, CRM updates, and administrative coordination. I am organized, discreet, detail-oriented, and committed to clear communication, confidentiality, accuracy, and meeting deadlines.... Saiba mais

Habilidades

a
annesta_e
Aurelie E.
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Assistência geral
I will be your bilingual virtual assistant
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

Orange

Delivery Manager

Orange

Apr 2025 - Jul 2026 • 1 yr 3 mos

Coordinated international service delivery activities, maintained accurate records, monitored requests and deadlines, prepared reports, and communicated with customers and internal teams. Used Microsoft Office, Outlook, SharePoint, OneNote, CRM platforms, and workflow systems to support organized and reliable service delivery.

Allianz

Claims Customer Service Administrator (Back Office)

Allianz

Sep 2022 - Mar 2025 • 2 yrs 6 mos

Managed back-office customer cases, reviewed and verified documents, updated records, responded to enquiries, and coordinated follow-up with internal teams. Maintained accurate case files, respected confidentiality, and met service-quality and processing deadlines.