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anisarehman476

Muhammad Farhad

@anisarehman476

FrontEnd Web Developer and Virtual Assistant HTML,CSS, Shopify, Customer Support

Paquistão
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a fornt end Web Developer(HTML CSS) & Virtual Assistant with 5+ years of experience helping businesses run smoothly and grow efficiently. I specialize in customer support including live chat, calls, emails, and social media DMs, as well as cold calling and sales support. I also manage ecommerce stores on Shopify, Amazon, eBay, Etsy, and Walmart, along with social media platforms like Facebook, Instagram, TikTok, YouTube, and LinkedIn. I handle order processing, returns, and customer queries. Skilled in tools like Zendesk, Salesforce, Intercom, Gorgias, Jira, Slack, and Freshdesk.... Saiba mais

Habilidades

a
anisarehman476
Muhammad Farhad
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Mensagens e e-mails
I will be your VA for cold email, live chat, SMS, social media VA, and ecommerce VA
A partir deUS$ 10 /projetoMais detalhes
Sites Personalizados
I will fix responsive website using HTML CSS and frontend design
A partir deUS$ 80 /projetoMais detalhes

Experiência profissional

Amazon

Virtual Assistant

Amazon • Freelance

Jan 2021 - Mar 2022 • 1 yr 2 mos

Managed Amazon seller accounts including product listings, inventory, and order processing Created and optimized product listings (title, bullet points, descriptions, keywords) Handled customer support, returns, refunds, and feedback management Monitored account health and resolved performance issues (late shipments, order defects) Maintained high seller rating (95%+) with excellent customer service Reduced order defect rate and improved account health status