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Angie Quintero
@angiesolutions
Vetted Pro
Level 2
More Time, More Focus, More Results! Experienced virtual assistant
Estados Unidos
Inglês, Espanhol
Verificado pelo Fiverr Pro
Angie Quintero foi selecionado pela equipe do Fiverr Pro considerando sua experiência.
Verificado para
Assistente Virtual
Sobre mim
Hi, I’m Angie, a bilingual English-Spanish Executive Virtual Assistant with 7+ years of experience supporting business owners and growing teams. I specialize in administrative support, email and inbox management, customer service, CRM updates, project coordination, and day-to-day operations.
My background includes executive support, insurance and restoration operations, and team coordination. I’m proactive, organized, and focused on clear communication, accurate work, and dependable support.
Message me before ordering so we can confirm the scope and choose the right package for your needs.
Habilidades
Angie Quintero
US$ 30/hora
offline •
Tempo médio de resposta: 2 horas
Conheça meus serviços
Assistência geral
I will be your best executive virtual assistant for admin and business support
Quer trabalhar com remuneração por hora?
Diga a Angie Quintero o que você precisa.
US$ 30
/
horaPortfólio
Experiência profissional
Claims & Marketing Coordinator
Elite Resolutions • Período integral
Oct 2022 - Apr 2024 • 1 yr 6 mos
● Orchestrated end-to-end claims management by acting as the primary liaison among clients, contractors, attorneys, and adjusters, ensuring seamless coordination, timely case preparation, and proactive identification of red-flag issues during intake reviews. ● Assisted with settlement negotiations, claim filings, litigation/appraisal/mediation prep, and client follow-ups to ensure accuracy and positive outcomes. ● Managed marketing and business development by designing promotional materials, optimizing online presence, and driving referral growth. ● Enhanced efficiency by standardizing workflows, streamlining communication, and implementing strategic process improvements.
Bilingual Call Center Supervisor
Teleperformance • Período integral
Apr 2019 - Jun 2022 • 3 yrs 2 mos
● Administered control over supervision and training of bilingual financial services advisors (English & Spanish) through training, coaching, and performance management. ● Conducted quality assurance and compliance monitoring to improve call handling metrics and maintain adherence to standards. ● Identified performance gaps and implemented targeted coaching strategies to enhance employee behavior, elevate team performance, and strengthen overall customer experience. ● Resolved escalated cases while supporting employee growth and professional development to elevate productivity.
81 Avaliações
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Classificação detalhada
- Nível de comunicação do freelancer
- Qualidade da entrega
- Valor da entrega
1-5 fora das 81 avaliações
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vickisanders77
Estados Unidos
Overall, I was pleased with the communication, professionalism, politeness, and quick response time throughout the project. However, I was disappointed in the formatting quality of the final contract compared to the sample I originally provided. Several sections with numbered and lettered subparagraphs...
Útil?
theandeer
Estados Unidos
One of the best VA’s I’ve worked with. I was skeptical because I’ve had bad prior experiences but Angie is a professional and just “gets it”. Look forward to continuing to work w her and her team.
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shanewaatti
Cliente recorrente
Estados Unidos
Angie has been great to work with she goes above and beyond to make sure you are taken care of and very communicative which is very important to me. I would highly recommend Angie to anyone looking for an assistant.
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jaidalynr
Cliente recorrente
Estados Unidos
Angie is incredibly professional. Her timely communication and understanding of the project were helpful for me to understand how to move forward with various projects. Looking forward to continuing our work together!
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julia_hily
Estados Unidos
Thanks for your help, Angie! I am really pleased with the quality of the delivery. We needed a bit of help with some app testing, and Angie delivered right on point what we needed. Thanks again, and hope to work with you soon!
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