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Quality Analyst
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Contractor
TELUS International • Freelance
Dec 2024 - Dec 2025 • 1 yr
Evaluated over 10 websites and digital content daily to ensure compliance with U.S. Government cybersecurity and data privacy guidelines, including NIST standards and FISMA. Identified and reported security vulnerabilities and non-compliant content found in search results, enhancing the integrity of federal search operations while adhering to established cybersecurity protocols.