a
anasfaiz963

Anas Faiz

@anasfaiz963

Dream, Believe, Achieve

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Inglês, Árabe, Francês
Algumas informações são exibidas no idioma inglês.
Sobre mim
5+ years of hands-on experience solving complex enterprise-level identity and mail flow issues. As a former Microsoft Support Specialist, I don't just fix problems; I optimize your cloud environment for security and performance. Whether it's a critical Exchange Online failure or a secure Entra ID (Azure AD) deployment, I provide Tier-3 expertise to ensure your business stays connected. Available during US/Europe business hours for immediate support.... Saiba mais

Habilidades

a
anasfaiz963
Anas Faiz
offline • 
Tempo médio de resposta: 315 horas

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Suporte Técnico
I will fix microsoft 365 email delivery issues
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Microsoft

Microsoft 365 Technical Support Engineer (Tier 2/3)

Microsoft • Período integral

Mar 2024 - Jul 2025 • 1 yr 4 mos

Resolved complex technical escalations for Enterprise customers regarding Exchange Online and M365 connectivity. Managed hybrid identity environments using Azure AD Connect and Entra ID. Troubleshoot critical mail flow issues, SPF/DKIM/DMARC configurations, and security breaches.