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amrnaeim

Amr Naiem

@amrnaeim

Technical Support Specialist

Egito
Inglês, Árabe
Algumas informações são exibidas no idioma inglês.
Sobre mim
I'm a Technical Support specialist with hands-on experience supporting US customers with Samsung Android devices and providing IT helpdesk support in a professional training environment. I help individuals and small businesses solve technical problems fast — whether it's an Android issue, a Windows problem, or a hardware and connectivity headache. I'm available 30+ hours a week, my English is fluent, and I don't close a case until the problem is actually fixed.... Saiba mais

Habilidades

a
amrnaeim
Amr Naiem
offline • 
Tempo médio de resposta: 7 horas

Conheça meus serviços

Suporte Técnico
I will troubleshoot your samsung android device issues remotely
A partir deUS$ 15 /projetoMais detalhes

Portfólio

Experiência profissional

Samsung

Technical Support Agent | Concentrix (Samsung account)

Samsung • Período integral

Aug 2025 - May 2026 • 9 mos

Provided live technical support for US customers with Samsung Android devices. Handled high volumes of support cases daily covering hardware issues, software bugs, connectivity problems, and account-related concerns. Communicated exclusively in English with US-based customers in a fast-paced environment.