a
amoasiwa

Michelle N

@amoasiwa

Property Operations Manager and Executive Assistant

Gana
Inglês, Alemão
Algumas informações são exibidas no idioma inglês.
Sobre mim
I specialise in bringing structure, and profitability to your chaos. As an experienced Airbnb Co-host, Short-Term Rental Manager, and Executive Virtual Assistant, I work with hosts, property owners, and entrepreneurs to running operation systems, bookings, guests, emails, schedules, and improve overall ROI.... Saiba mais

Habilidades

a
amoasiwa
Michelle N
offline • 

Conheça meus serviços

Assistência geral
I will be your real estate operations manager
A partir deUS$ 40 /projetoMais detalhes

Experiência profissional

Amazon

Customer Service Supervisor

Amazon • Período integral

Jan 2023 - Oct 2023 • 9 mos

Handled high-volume customer inquiries via chat, email, and phone, maintaining empathy and professionalism in every interaction. Resolved customer concerns related to orders, returns, refunds, and account issues while meeting strict KPIs for response time and satisfaction. Used CRM and internal systems to track and document interactions accurately and efficiently.