
Aminul Islam
Your Satisfaction is My Success
Habilidades

Conheça meus serviços


Experiência profissional
Customer Care Executive
Basso.Co
Oct 2022 - Feb 2026 • 3 yrs 4 mos
Managed customer inquiries across email and chat platforms, delivering timely, professional responses to ensure high customer satisfaction and retention. Oversaw end-to-end dropshipping store operations, including order processing, fulfillment coordination, inventory monitoring, and real-time tracking updates for customers. Proactively addressed and resolved customer complaints by identifying root causes, implementing solutions, and following up to ensure satisfaction, resulting in improved customer retention and positive feedback. Served as primary liaison between suppliers and logistics teams, coordinating shipment schedules, resolving delivery issues, and streamlining communication to minimize delays and errors.
50 Avaliações
| (48) | ||
| (2) | ||
| (0) | ||
| (0) | ||
| (0) |
Classificação detalhada
- Nível de comunicação do freelancer
- Recomendar a um amigo
- Serviço conforme a descrição
Ordenar por
veloceclub

Reino Unido
Great thank you! I would definitely recommend Aminul
Resposta do freelancer
jg_stewart

Estados Unidos
Great experience, friendly and deliver quality work ahead of schedule.
Resposta do freelancer
benjohnson1996

Áustria
Resposta do freelancer
bimaudi
Cliente recorrente

Reino Unido
Resposta do freelancer

companyhost

Reino Unido
Resposta do freelancer



