Amelia

Gohighlevel virtual assistant

Music Feeds • Freelance

May 2024 - Present • 2 yrs 4 mos

Lily was using GoHighLevel to manage leads, funnels, and client communication but didn't have the time or technical bandwidth to keep the system running smoothly — resulting in disorganized pipelines, missed follow-ups, and underused automation features. I managed and optimized the GHL account from day to day — setting up and updating funnels and pipelines, building and troubleshooting automations and workflows, managing contacts and tagging systems, tracking leads through the CRM, and handling calendar management and email management within the platform. I also monitored campaigns and communication sequences to ensure nothing fell through the cracks With the GoHighLevel system properly managed and automated, the client saw improved lead tracking, faster follow-up times, and a cleaner, more organized CRM. This reduced manual work on their end, improved conversion from existing leads, and gave them a reliable system running in the background — freeing them up to focus on scaling the business.

Email management

Derachy Boutique • Freelance

May 2022 - Present • 4 yrs 4 mos

Derachy boutique had an overflowing inbox with hundreds of unread emails, missed important messages, delayed responses, and no system for prioritizing urgent communication causing them to lose time and, in some cases, opportunities. As an Email Management specialist, I took ownership of the inbox by organizing and categorizing emails into folders, filtering spam and low-priority messages, flagging urgent items for immediate attention, and drafting/responding to routine correspondence on the client's behalf. I also set up email templates and workflows to streamline recurring communication, managed follow-ups, and coordinated closely with calendar management to align email priorities with scheduling needs. With a fully managed inbox, the client achieved inbox zero on a regular basis, faster response times, and no more missed important emails. This reduced their daily stress and time spent on email, allowing them to focus on higher-priority tasks while trusting that communication was being handled professionally and promptly.

Gohighlevel assistant

Terra Overland • Freelance

May 2023 - Aug 2025 • 2 yrs 3 mos

Terra was struggling with disorganized client pipelines, manual follow-ups, and low-converting funnels, causing leads to slip through the cracks and delaying results for its own clients. As their dedicated GoHighLevel assistant, I built custom sales funnels, set up automated workflows for lead nurturing, and managed the CRM to keep every contact organized and updated regularly. The agency captured more leads, followed up faster with prospects, and delivered smoother, more consistent results for their own clients through a streamlined GHL system