
Alok S.
Data Engineer and Business Intelligence Consultant
Habilidades

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Experiência profissional
Data Analyst
Bharat Petroleum Corporation Limited • Período integral
Oct 2024 - Jul 2025 • 9 mos
As a Data Analyst, I drive data-backed decisions by analyzing key business processes and customer behavior. I performed a multi-factorial analysis of Salesforce adoption across state offices and developed Power BI dashboards, which empowered senior management with actionable insights and led to a 25% increase in portal engagement. Collaborating with cross-functional teams, I helped design a customer feedback dashboard that boosted LPG service ratings nationwide by 20%. My role includes monitoring KPIs, tracking digital tool adoption, and supporting strategic decisions using SQL-based data models and visual reporting tools. I also facilitated training impact assessments through data analytics, enhancing learning outcomes for internal stakeholders. My work bridges business needs with technology, ensuring efficiency, visibility, and continuous improvement in operations.