Ver categorias
Explorar
Fiverr Pro
Português
$
USD
AlmasWriter
@almaswriter028
I will create 2D animate videos
Índia
Inglês
Sobre mim
I am 2D animation designer specialization in clean a 2D animations and short Islamic teaching videos with engaging characters. Focused on simple, creative storytelling and quality visual content also article rewriting , and script writing service . I focus on clear communication and delivering quality work on time.
AlmasWriter
offline •
Conheça meus serviços
Animações Infantis
I will create 2d animated islamic stories
Experiência profissional
ATM Monetarized
NCR • Freelance
Aug 2026 - Present • 0 mos
Handled customer support , Maintained records , Coordinate daily operations and managed administrative task.., Providing online technical support to field engineer and electrician. Analysis ATM transaction error code which was useful in mapping code with switch to reduce customer disputes and online reversal at the time of ATM transaction. Pulling the EJ (Electronic Journal) through SFTP with the help of ICICI Bank Team. Keep Monitoring on ATM machine (Automated teller Machine) Controlling the vendor’s agency Brinks, Checkmate, CMS, ISS SDB, Secure Value, SIPL, SIS, SSMS and WSG. Monitoring of ATM and giving SLM service to ATM. Escalations of calls as and when required as per the matrix provides to us internally as well as externally. Co-ordination with different departments(Cash/Network/UPS) To maintain a healthy relationship with the bank customers. Working as a Senior executive from last 2 years. Monitoring of ATM and giving SLM service to ATM. Handling request for information and data. Identify the exceptions excess/ shortage & share with the Bank. Logging call for EJ & CCTV Footages. Also maintain the work order in Tracker. Solving customer disputes as per RBI guideline which was received from the bank within given TAT. Online Monitoring ATM machine of various banks & Solving Queries of SLM related issues
