I will handle shopify ecommerce customer service, email and live chat support

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5,0
5,0

Paquistão

Eu falo Inglês

4 pedidos finalizados

Ecommerce Customer Support Representative, Shopify VA, Live Chat, Email Support

🟢 I help Shopify & eCommerce stores deliver fast, professional customer support without the daily stress. With 4+ years of experience, I handle email & live chat, orders, refunds, returns, tracking, ...
Sobre este Serviço

Hi, Im Ali Hamza, a Customer Support Specialist with 5+ years of experience working with eCommerce brands worldwide. I provide professional customer service, email support, and live chat support to improve customer satisfaction and retention worldwide with 50+ Shopify stores.


I am familiar with tools like Richpanel, Zendesk, Freshdesk, Gmail, Tidio, and Discord, and have experience supporting Shopify stores. 


⭐ Services I Offer:


  • Email & live chat support (ticket handling and customer queries)
  • Order tracking, refunds, and cancellations
  • Product information & store guidance
  • CRM management (Richpanel, Zendesk,Freshdesk, Zoho CRM etc.)


I am detail-oriented, responsive, and available all week. Feel free to message me with your requirements before placing an order. 


Customer Service Rep, Shopify VA, eCommerce Support, Live Chat, Email Support

Plataforma de mídia social:

Facebook

•

Twitter

•

Instagram

•

LinkedIn

Tipo de serviço:

Suporte não técnico

Idioma:

Holandês

•

Inglês

•

Alemão

Fuso horário:

24 horas, 7 dias por semana

Software de suporte:

Zoho Desk

•

Freshdesk

•

zendesk

•

salesforce

Software de base de conhecimento:

Freshdesk

•

Freshservice

Meu portfólio

Outros serviços de Atendimento ao Cliente que eu ofereço

Avaliações

4 avaliações deste Serviço
5,0

(4)
(0)
(0)
(0)
(0)
Classificação detalhada
  • Nível de comunicação do freelancer
    5
  • Qualidade da entrega
    5
  • Valor da entrega
    5
Ordenar por
Mais relevante
  • B

    beatricelar

    GB

    Reino Unido

    5

    Excellent experience working with Ali on a Shopify chargeback cases. He handled the cases professionally, reviewed the details carefully, organized the supporting evidence, and completed everything accurately and efficiently. Highly recommended for Shopify chargeback support. Thank you, Ali Hamza!

    US$ 50-US$ 100

    $

    4 dias

    Tempo

    Imagem de amostra
    Útil?
    Sim
    Não
  • B

    bhaskarphoolan

    GB

    Reino Unido

    5

    Great communication and a very pleasant collaboration. Everything went smoothly and professionally.

    US$ 100-US$ 200

    $

    5 dias

    Tempo

    Imagem de amostra
    Útil?
    Sim
    Não
  • G

    goodox

    US

    Estados Unidos

    5

    Great job. Fast delivery and accurate final result. Very satisfied with the work.

    US$ 50

    $

    2 dias

    Tempo

    Útil?
    Sim
    Não
  • K

    keats_wise1

    US

    Estados Unidos

    5

    Great experience. Ali handled email support professionally, responded quickly, and completed the work exactly as needed.

    US$ 50

    $

    5 dias

    Tempo

    Útil?
    Sim
    Não
Avaliações

4 avaliações deste Serviço
5,0

(4)
(0)
(0)
(0)
(0)
Classificação detalhada
  • Nível de comunicação do freelancer
    5
  • Qualidade da entrega
    5
  • Valor da entrega
    5
Ordenar por
Mais relevante
  • B

    beatricelar

    GB

    Reino Unido

    5

    Excellent experience working with Ali on a Shopify chargeback cases. He handled the cases professionally, reviewed the details carefully, organized the supporting evidence, and completed everything accurately and efficiently. Highly recommended for Shopify chargeback support. Thank you, Ali Hamza!

    US$ 50-US$ 100

    $

    4 dias

    Tempo

    Imagem de amostra
    Útil?
    Sim
    Não
  • B

    bhaskarphoolan

    GB

    Reino Unido

    5

    Great communication and a very pleasant collaboration. Everything went smoothly and professionally.

    US$ 100-US$ 200

    $

    5 dias

    Tempo

    Imagem de amostra
    Útil?
    Sim
    Não
  • G

    goodox

    US

    Estados Unidos

    5

    Great job. Fast delivery and accurate final result. Very satisfied with the work.

    US$ 50

    $

    2 dias

    Tempo

    Útil?
    Sim
    Não
  • K

    keats_wise1

    US

    Estados Unidos

    5

    Great experience. Ali handled email support professionally, responded quickly, and completed the work exactly as needed.

    US$ 50

    $

    5 dias

    Tempo

    Útil?
    Sim
    Não