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Professional with experience in customer service in the hotel, real estate, and car rental sectors. Accustomed to working in dynamic environments, managing reservations, contracts, and administrative operations. I stand out for my friendly manner, problem-solving skills and focus on customer satisfaction. With a solid track record in sales, negotiation and customer loyalty. Excellent communication skills and ability to build trust with customers. I have the initiative and organisational skills to manage multiple tasks efficiently and the ability to adapt quickly to different work environments.