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Português
$
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Japanese B2B Communication and Market Support
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Marketing & Business Operations Consultant
Self-Employed / Freelancer • Autônomo
Apr 2026 - Present • 6 mos
I support small businesses and teams with marketing operations, business process improvement, customer journey design, CRM management, and workflow organization. My work focuses on turning unclear or fragmented processes into practical, usable systems and improving the quality and consistency of business operations. I also review customer-facing materials and communication from a business perspective, with attention to clarity, structure, tone, and usability.