
Ashder Karim
IT Specialist and AI Agentic Engineer
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Portfólio
Experiência profissional
IT Support Specialist
BaliTech Pvt LTD • Período integral
Feb 2025 - Feb 2026 • 1 yr
Worked as a full-time IT Support Specialist at BaliTech Pvt LTD, where I was responsible for managing and maintaining IT infrastructure, ensuring smooth day-to-day technical operations, and providing end-user support in a fast-paced BPO environment. Handled troubleshooting of hardware, software, and network-related issues, reducing system downtime and improving overall productivity. Managed CRM and dialer systems, ensuring uninterrupted workflow for call center operations. Provided technical assistance to teams by resolving issues related to system performance, connectivity, and user access. Gained hands-on experience in network configuration, system maintenance, and remote troubleshooting. Assisted in automating repetitive tasks such as form data handling and improving operational efficiency through technical solutions. Collaborated with cross-functional teams to identify technical problems and implement effective solutions. Maintained system security, user accounts, and access permissions while ensuring data integrity and compliance with company policies. Key Achievements: Improved system uptime by proactively resolving technical issues Streamlined IT support processes for faster issue resolution Supported high-volume operations with minimal downtime Enhanced workflow efficiency through automation and technical optimization
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Classificação detalhada
- Nível de comunicação do freelancer
- Qualidade da entrega
- Valor da entrega
Ordenar por

alialpertas

Turquia
Resposta do freelancer

parzifalcg

Áustria
We had a video call, and although the problem with my Visual Studio did not go away quickly because of a very wrong original setup, he tried a few ways until one proved successful. Fast, polite, capable - The right help for me. Anytime again.
aktechsolution1
Cliente recorrente

Estados Unidos
"I had an excellent experience with this seller! The IT support services provided were top-notch and incredibly efficient. The seller was professional, knowledgeable, and quick to resolve my technical issues. Communication was smooth, and I felt well taken care of throughout the process. Highly recommend...
sgokhand

Turquia
We'll do more businesses. He definetely knows what he does and can solve the problems. I'll order again in a few days. I'll hire him for my further projects too. Also he does the perfect job for a better price than most of the other Fiverr gig owners. Thanks a lot.
jperry9999

Estados Unidos
I am very happy with the result. There were a couple missteps, but then he came back and fixed everything. And even went above the original request. I hired him because I had to get the package installed to do my work. I am relieved that I can now get my work done, after he helped resolve the install that I hired him to do.
