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ajaysharma100

ajay

@ajaysharma100

Customer Support Specialist

Índia
Inglês, Hindi, Panjabi
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Customer Support and Content Moderation Specialist with 3 years of experience in customer service and 1 year of experience as a Content Moderator. I have experience reviewing user-generated content, enforcing community guidelines, identifying policy violations, and maintaining a safe and positive online environment. My customer support expertise includes email support, live chat, issue resolution, and customer communication. I am detail-oriented, reliable, and skilled at handling sensitive content while delivering accurate and professional service.... Saiba mais

Habilidades

a
ajaysharma100
ajay
offline • 

Conheça meus serviços

Suporte ao Cliente
I will be your dedicated customer experience specialist
A partir deUS$ 10 /projetoMais detalhes
Negócios
I will provide professional content moderation services
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

Teleperformance

Teleperformance

3 yrs 3 mos

Customer Service representative

Apr 2024 - Jun 2026 • 2 yrs 2 mos

I have 3 years of experience in Customer Service, providing professional support and ensuring customer satisfaction. My work includes handling customer inquiries, resolving complaints, managing email and live chat support, assisting with orders, providing accurate information, and maintaining positive customer relationships. I am skilled in communication, problem-solving, issue resolution, and delivering timely solutions while maintaining a high level of professionalism.

Content moderator

Feb 2023 - Mar 2024 • 1 yr 1 mo

I have 1 year of experience as a Content Moderator, specializing in reviewing user-generated content and ensuring compliance with platform guidelines. My responsibilities include monitoring text, images, videos, and profiles; identifying inappropriate or harmful content; enforcing community standards; reporting policy violations; and maintaining a safe online environment. I am skilled in content review, quality checks, attention to detail, and making accurate decisions while handling sensitive content.