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Português
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Aina-F
@aina_f256
Ecommerce Content Creator, Bilingual FR and EN, Social Media and Brand Strategy
Madagascar
Malgaxe, Francês, Inglês
Sobre mim
E-commerce content specialist creating ready to publish content calendars: visuals, captions, and strategy, in French and English. I managed social media accounts and created visuals in Canva for 14+ rental properties as a real estate assistant, alongside studies in Business Management and Finance, Accounting, Audit. My packages are designed for businesses, startups, and entrepreneurs who want to grow their social media presence without overspending. Detail-oriented, responsive, and fully bilingual. Start with the Starter offer, I will show you my way of working, then you decide.
Habilidades
Aina-F
offline •
Conheça meus serviços
Conteúdo social
I will create 30day instagram content calendar for hotel or airbnb
Conteúdo social
I will create a 30day instagram content calendar for skincare brand
Portfólio
Experiência profissional
customer support
Solync
May 2025 - Jul 2026 • 1 yr 2 mos
Handled customer interactions and structured telephone interviews in French in a demanding, quality-focused environment. Challenge: Maintain customer engagement, collect accurate information, and meet strict productivity and quality targets. My contribution: . Communicated professionally with French-speaking respondents and adapted my approach to different profiles. . Improved customer engagement and interview completion through active listening and clear communication. . Followed quality procedures and continuously improved through supervisor feedback. .Achieved quality scores of approximately 80–100% and performance levels of 70–100% depending on the project. . Ranked among the top-performing part-time agents on several campaigns. Developed strong skills in customer support, active listening, communication, problem solving, and quality management.
Management Control & Audit Intern
OSTIE
May 2025 - Jun 2025 • 1 mo
Supported the management control and audit department during a one-month internship. Challenge: Assist with administrative and financial information while learning the company's internal control and reporting processes. My contribution: .Worked with Excel to organize and record information received by email. .Classified and processed administrative documents. .Learned the use of SAGE and MASO within the organization. .Assisted with financial data organization and gained exposure to revenue-related information. .Learned about efficiency analysis and the role of management control in the organization. Developed skills in Excel, financial data management, organization, management control, and audit support.
Administrative Assistant
Smartelia
Feb 2025 - Feb 2025 • 0 mos
Joined the company as an Administrative Assistant and completed an initial training period. Challenge: Quickly understand administrative workflows, customer information, and digital tools in a structured professional environment. My contribution: - Worked with Gmail, customer information, portfolios, CRM-related tools, and administrative workflows. - Learned new digital tools and procedures during the training period. - Adapted quickly to the company's working environment and processes. Developed skills in administrative support, digital tools, customer information management, and professional organization.
