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Aigerim K
@aigerim_kubeyev
Virtual assistant
Cazaquistão
Russo, Cazaque
Sobre mim
LinkedIn I am a dedicated Virtual Assistant with extensive experience in the hospitality industry across the UAE and Kazakhstan. I specialize in administrative support, customer service, and front desk management.
I help hotels and travel agencies with client communication and booking management, Opera Cloud system, document preparation and data entry, and AI tools integration for business automation.
Responsible, attentive, and always available during working hours.
Habilidades
Aigerim K
offline •
Tempo médio de resposta: 23 horas
Conheça meus serviços
Assistência geral
I will be your virtual assistant for business, hotels and travel agencies
Assistente de pesquisa
I will be your trusted contact in kazakhstan
Experiência profissional
Guest Service Executive
Dubai International • Período integral
Sep 2022 - Dec 2025 • 3 yrs 3 mos
Been in list of top 5 upsellers from Q2 of 2023 to present. Recognized as an expert in handling Russian clientale. Monitored and analysed daily front desk activity to guarantee ongoing compliance with performance and brand standards. Upsold activities from tourism partners to boost revenue. Maximised hotel revenue, utilising Opera PMS to control daily room inventory. Kept reservations systems up-to-date for clear availability management. Recommended hotel services to upsell dining, bar and spa experiences. Recorded guest account activity to produce accurate bills upon departure.
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Asked her to do an in-depth analysis for research on her local market for my products and she did a very good presentation. It was very thorough and in-depth and it was very well summarised and it was a good synopsis. Very easy to present to a boss or to someone in your company. if you had to do an interim...
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She went well above and beyond. To do her best to try and sort out the situation my company was facing. Very very professional. Five stars rating highly recommend her.
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She is very professional and very knowledgeable about how to plan about fixing a problem.
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