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Fiverr Pro
Português
$
USD

ECommerce, Digital Solutions Specialist, QR Codes, CRM
Habilidades

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Team Lead – Customer Support & Operations
Supportics Co • Período integral
Jan 2025 - Present • 1 yr 8 mos
Led customer support and operations for international clients across US, UK, and EU markets. Managed teams, client accounts, KPIs and SLAs while handling escalations and improving support workflows. Worked with Zendesk, Zoho CRM, Stripe, PayPal and Solidgate to deliver efficient customer and payment support.