Afroza Bulbul

Ecommerce Management

Williams Sonoma • Período integral

Jan 2025 - Jan 2026 • 1 yr

Worked as an E-commerce Manager for Williams SONOMA, handling full WooCommerce store setup and daily store operations. Key responsibilities & achievements: Set up and managed product listings on WooCommerce, including product uploads, images, pricing, and stock levels Wrote and optimized product descriptions and organized products into categories Created and managed discount codes and promotional offers Managed the complete order flow from order placement through processing to delivery Monitored inventory levels and updated stock status to prevent overselling Coordinated with the team to ensure smooth order fulfillment and timely delivery Tools used: WooCommerce, WordPress, Email Marketing, Google Workspace, Microsoft Office, Canva.

Real State Virtual Assistant

QuickCity • Período integral

Dec 2022 - Jan 2025 • 2 yrs 1 mo

Worked as a dedicated Real Estate Virtual Assistant for Quick City, supporting the team with day-to-day administrative, CRM, and client coordination tasks in the real estate industry. Key responsibilities & achievements: Managed and updated property listings and client records in the CRM, ensuring data accuracy Coordinated appointment scheduling for property viewings and client calls Handled inbound customer inquiries via email and phone, maintaining quick response times Supported lead follow-up and client onboarding for new buyers and sellers Assisted with document preparation and management for listings and transactions Managed team calendars and scheduling to keep daily operations running smoothly Provided general administrative support, including data entry and reporting Tools used: CRM software, Google Workspace, Microsoft Office, Canva, and email/calendar management tools.

Executive Virtual Assistant

TourRadar • Período integral

Dec 2020 - Dec 2022 • 2 yrs

Served as Executive Virtual Assistant for Insight Vacations, a travel and vacation planning company, providing high-level administrative and operational support to leadership. Key responsibilities & achievements: Managed the executive's inbox, calendar, and scheduling, prioritizing high-priority client and internal communications Coordinated meeting prep, agendas, and follow-ups for leadership and cross-team meetings Handled confidential correspondence and documents with discretion Acted as a point of contact between leadership and clients/vendors regarding bookings and travel arrangements Managed CRM records and reporting for client travel packages, ensuring accuracy Supported ad-hoc projects, research, and reporting as needed by leadership Assisted with travel research and itinerary coordination for both clients and internal team travel Tools used: Google Workspace, Microsoft Office, CRM software, and email/calendar management platforms.