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Português
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Adnan Ahmed
@adnan_awan313
IT support Expert
Paquistão
Inglês
Sobre mim
I am a reliable IT Support Expert specializing in fast and effective solutions for hardware, software, and network issues. I offer Windows troubleshooting, software installation, network setup, and remote IT support with a focus on quality and client satisfaction. Quick response, clear communication, and on-time delivery are guaranteed.
Habilidades
Adnan Ahmed
offline •
Conheça meus serviços
Suporte Técnico
I will provide router switch firewall configuration and troubleshooting
Consultoria de Tecnologia de IA
I will build ai, machine learning, deep learning models in python
Experiência profissional
IT Support Specialist (L1/L2)Network & Firewall Support
Nayatel pvt.Ltd • Período integral
Jun 2025 - Present • 11 mos
2+ years experience as IT Support Specialist (L1/L2) at Nayatel Pvt. Ltd. Onsite & remote IT support for enterprise clients Service desk management with KPI monitoring and incident handling Windows installation, troubleshooting & system support Software installation & error resolution LAN/WLAN network setup, monitoring & troubleshooting Router configuration (Cisco) & multi-vendor switch management (Cisco, Huawei, TP-Link, H3C) Advanced firewall configuration & management (Sophos, Huawei, SonicWall) including Site-to-Site IPSec VPNs Network protocols expertise: STP, VRRP, BGP, Static Routing, ACLs, LACP Wireless solutions: Huawei ONTs/EAPs, TP-Link EAPs, Omada Controller/WLC Syslog server & NMS monitoring CCTV systems support: IP cameras, NVR/DVR, PTZ Network printers, photocopiers & attendance system setup Branch office network planning & deployment LAN planning using MS Visio & WLAN heatmaps / Wi-Fi analysis Vendor coordination, procurement support & quotations Meeting & event technical setup (Zoom, Microsoft Teams, Google Meet)
