a
adishka_in

MUSKAN

@adishka_in

Genesys Cloud Support Specialist IVR and Contact Center Expert

Índia
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I have 3.5+ years of experience in IT support with hands-on exposure to Genesys Cloud. I can help you with IVR flow design, call routing, queue setup, and troubleshooting. Services I offer: IVR design & optimization Call routing & queue setup Genesys Cloud support & issue fixing Consultation for contact center setup I ensure quick response and reliable solutions.... Saiba mais

Habilidades

a
adishka_in
MUSKAN
offline • 

Conheça meus serviços

VoIP e telefonia
I will design or fix your genesys cloud IVR flow
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Confidentials

IT Support Engineer (Genesys Cloud)

Confidentials • Freelance

Oct 2021 - Present • 4 yrs 7 mos

Worked as an IT Support Engineer with 3.5+ years of experience in contact center technologies. Handled Genesys Cloud operations including IVR flow management, call routing, queue setup, and troubleshooting. Provided technical support, resolved system issues, and ensured smooth customer interaction workflows.