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abuhuraira__

ABU HURAIRA

@abuhuraira__

Expert Service now developer

Paquistão
Inglês, Urdu
Algumas informações são exibidas no idioma inglês.
Sobre mim
As ServiceNow Consultant and Developer with 16+ years of experience delivering solutions for organizations across multiple industries. I have worked with various companies, successfully handling full implementations, customizations, and system optimizations based on real business requirements. My expertise includes ITSM, ITOM, HRSD, CSM, GRC. I am highly skilled in scripting (Business Rules, Client Scripts, Glide API), integrations (REST/SOAP, MID Server), workflows, CMDB, and Service Portal development. I focus on quality, efficiency, and building client relationships through great results.... Saiba mais

Habilidades

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abuhuraira__
ABU HURAIRA
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Redação de Roteiro
I will assist with itsm and cmdb administrator and developer
A partir deUS$ 30 /projetoMais detalhes

Experiência profissional

Accenture

Senior ServiceNow Architect

Accenture • Período integral

Dec 2023 - Present • 2 yrs 5 mos

Leading enterprise-wide ServiceNow implementations for global clients. Designing scalable ITSM, ITOM, and HRSD solutions. Managing cross-functional teams and driving digital transformation strategies.

Moody_Center

ServiceNow Senior Developer

Moody Center • Período integral

Jan 2021 - Aug 2023 • 2 yrs 7 mos

Led platform modernization and migration projects. Implemented governance, risk, and compliance (GRC) modules. Improved system performance and automated financial workflows. Designed and developed custom ServiceNow applications. Automated incident and change management processes. Built dashboards and enhanced reporting capabilities.

CoReS

ServiceNow Consultant

CoReS • Período integral

Jan 2015 - Sep 2019 • 4 yrs 8 mos

ServiceNow platform operations, handled incident resolution, and supported system enhancements. Assisted in reporting and analytics. Incident Management, Problem Management, Reporting, ServiceNow Administration, SLA Management. Worked on IT service management processes, ensuring SLA compliance and improving service delivery performance. Supported change and problem management.