
Rolando M
BI Specialist Excel KNIME and Power BI
Habilidades

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Portfólio
Experiência profissional
Business Intelligence & Data Automation Specialist
GomezLee Marketing • Período integral
Jul 2026 - Present • 3 mos
Developed dynamic Excel solutions utilizing advanced functions (XLOOKUP, FILTER, UNIQUE) to process complex operational data and automate tracking metrics. Engineered automated ETL workflows using KNIME, seamlessly integrating raw data sources and JSON parsing to feed directly into reporting systems. Designed interactive dashboards in Looker Studio and Power BI, transforming raw datasets into clear, accessible visual reports. Executed rigorous data cleaning, deduplication, and structural formatting to maintain high database accuracy for daily business operations.
Business Intelligence & Operations Lead
Conduent Incorporated
Feb 2023 - Feb 2026 • 3 yrs
Promoted from operations to Business Intelligence and Team Lead roles due to strong analytical skills and performance tracking capabilities. Designed and maintained operational dashboards to monitor KPIs, extract raw data, and perform daily data cleaning to ensure accurate reporting. Bridged the gap between data and operations by translating complex BI metrics into actionable coaching strategies for call center teams. Managed end-to-end data workflows, from exporting and formatting chaotic datasets to creating clear visual reports for management.