
Abdul N
GoHigh Level GHL Expert funnels Website Automation Expert
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Experiência profissional
GoHigh Level CRM & AI Automation Expert
Upwork
May 2022 - Present • 4 yrs 5 mos
I have over 3 years of hands on experience building, optimizing, and managing GoHighLevel CRM systems, marketing automations, and AI-powered solutions for businesses and agencies. My experience includes developing sales funnels and websites, configuring CRM pipelines, building automated email/SMS workflows, integrating third-party applications, and implementing AI voice and chat agents using Retell AI, Vapi, and GoHighLevel. I have worked on projects across real estate, healthcare, med spas, law firms, home services, coaching, and other service-based businesses. My work includes connecting AI agents with CRM systems to qualify leads, manage inquiries, and book appointments, as well as integrating external platforms through Make, Zapier, n8n, and webhooks.
CRM & Systems Lead (GoHighLevel + AI Integrations)
SoftWave TRT
Dec 2020 - Nov 2022 • 1 yr 11 mos
Key Contributions: -Architected scalable CRM and automation infrastructure supporting lead intake, pipeline workflows, onboarding, follow-ups, and fulfillment systems -Built custom REST API + webhook integrations to sync external platforms with CRM data, including automation triggers, field mapping, and data transformation -Developed executive KPI dashboards in Looker Studio, consolidating pipeline, campaign, and operational performance reporting -Implemented custom front-end intake systems using Jotform API, enabling repeatable multi-submission forms and workflows not possible with native CRM forms -Designed reusable automation templates and standardized workflow architecture to streamline deployment across multiple campaigns -Led internal execution by prioritizing technical initiatives, reviewing builds, and mentoring team members on automation best practices