
A.Majid
Habilidades

Conheça meus serviços

Portfólio
Experiência profissional
Manager
Software Keys Hub • Período integral
Dec 2023 - May 2026 • 2 yrs 5 mos
Managed and trained teams handling USA and UK-based customer service and monitoring operations. Worked directly with American customers in industries including Home Improvement Services, Medicare, Auto Insurance, and Health Insurance. Responsible for team training, communication management, and maintaining service quality standards. Also handled CCTV monitoring services for retail stores in the USA and UK, including 24/7 live surveillance, suspicious activity reporting, theft monitoring, incident reporting, and ensuring store security through real-time observation and professional documentation Skills: Team Management & Training Customer Support CCTV Surveillance Monitoring Incident & Theft Reporting USA/UK Client Communication Security Monitoring Operations Insurance & Home Improvement Campaigns Professional Reporting