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abdarahmed_1

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@abdarahmed_1
Paquistão
Inglês, Urdu, Pashto, Hindi
Algumas informações são exibidas no idioma inglês.
Sobre mim
Welcome to my Fiverr profile! Hi, I’m Abdar Ahmed with 5+ years of experience in appointment setting, dispatching, customer service, and home service operations. I have worked in home services handling appointment setting, dispatching technicians, scheduling jobs, customer follow-ups, and appliance repair coordination. What I offer: * Appointment setting & dispatching * Appliance repair coordination * Customer support (email, chats, calls) * Customer follow-ups * Home Services I provide reliable and professional support to keep your business running smoothly. Let’s grow your business together.... Saiba mais

Habilidades

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abdarahmed_1
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Tempo médio de resposta: 1 hora

Conheça meus serviços

Assistência geral
I will be your appliance repair dispatcher and appointment setter
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Appliance_Genius

Dispatcher/ Appointment Setter

Appliance Genius • Meio período

Feb 2025 - Present • 1 yr 3 mos

Managed Thumbtack leads and client referrals. Responded quickly to customer inquiries and scheduled appointments. Responded leads on thumbtack, Yelp etc. Communicated with customers regarding appliance repair issues. Used Jobber for scheduling, technician assignment, rescheduling, and cancellations. Maintained records of appointments and customer interactions. Ensured smooth communication and customer satisfaction throughout the service process.

Administrative Support / Data Entry Specialist

Entryphone • Período integral

Jun 2024 - Sep 2025 • 1 yr 3 mos

Managed databases and client records using Google Sheets. Handled administrative tasks, filing, and document preparation. Created reports for operational monitoring and decision-making. Conducted email outreach and client follow-ups. Trained new team members on processes and administrative tasks. Promoted company services through online outreach platforms including Reddit, Quora, and WhatToExpect. Improved workflows and ensured smooth daily operations.

Customer Service Manager

Pain Relief Australia • Meio período

Feb 2023 - Mar 2024 • 1 yr 1 mo

Contacted non-buying customers and converted them into paying customers. Sold turmeric cream and pain relief products while improving repeat sales. Managed refunds and returns through Checkout Champ. Provided support through email, phone, and text. Resolved customer concerns, answered product questions, and improved customer retention. Worked closely with the sales team to identify upsell opportunities and improve customer experience.