Aaron S

Zoho Systems Architect & Automation Consultant

Jul 2026 - Present • 0 mos

Engineered, deployed, and managed custom end-to-end CRM and business automation systems for scaling companies using the Zoho One suite. Gathered client requirements to architect tailored relational databases, streamlined pipelines, and optimized operational workflows that cut administrative overhead by up to 40%. Zoho CRM & Creator Development: Built customized Zoho CRM environments, configured advanced page layouts, mapped custom fields, and set up canvas views. Developed standalone web applications and secure client/vendor portals inside Zoho Creator to handle complex, multi-tier database architectures. Advanced Deluge Scripting & Workflows: Programmed complex custom functions using Deluge scripting on validation, user interaction, and database updates. Configured sophisticated workflow rules, blueprint transitions, and custom buttons to automate repetitive business logic. API Integration & Zoho Flow: Designed multi-app integration pathways using Zoho Flow, custom webhooks, and REST APIs. Connected Zoho with external platforms (such as Shopify, WooCommerce, Stripe, and Twilio) for real-time bidirectional data synchronization and automated transactional SMS/email notifications. Finance & Support Automation: Set up automated bookkeeping and inventory pipelines by linking Zoho CRM to Zoho Books, Zoho Inventory, and Zoho Subscriptions. Configured unified customer service helpdesks in Zoho Desk with automated email-to-ticket conversion and custom SLA escalation paths.

Zoho Automation Engineer & Integration Specialist

Jul 2026 - Present • 0 mos

Specialised in the technical development, API integration, and automation of the Zoho ecosystem. Focused on turning messy, manual business operations into high-efficiency, event-driven automated workflows. Custom Deluge Scripting & API Integrations: Wrote clean, optimized Deluge scripts to automate complex data transformations. Built custom webhook configurations and integrated external third-party software with Zoho databases using RESTful APIs to ensure seamless, error-free data mapping. Business Intelligence (BI) & Analytics: Connected Zoho CRM, Zoho Books, and external advertising/e-commerce streams to Zoho Analytics. Designed interactive KPI dashboards, built advanced data-blending tables using custom SQL queries, and automated live reporting schedules for executive decision-making. Process Automation & Workflows: Configured multi-step automated processes using Zoho Flow and native CRM workflow rules. Established lead routing rules, automated invoice generation, and synchronized inventory levels across Shopify, Zoho CRM, and Zoho Inventory. System Training & Documentation: Created clean technical documentation for custom-built Zoho Creator databases and custom Deluge workflows. Provided training to client teams on utilizing CRM Blueprints, custom Dashboards, and Zoho Desk workspaces to maximize software adoption and ROI.