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Português
$
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Recruitment Specialist
Habilidades

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Help Desk
Kyndryl • Período integral
Dec 2022 - Aug 2024 • 1 yr 8 mos
•Provide technical assistance and support to end- users, helping them resolve hardware and software issues. •Generate reports on help desk activities, including ticket statistics, response times, and user satisfaction, to evaluate performance and identify areas for improvement.