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shanshai2211

Shai

@shanshai2211

Helping you win more clients with heart and hustle!

Filipinas
Tagalo, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I help businesses convert leads into customers and streamline customer experience through outbound sales, follow-ups, and CRM support. With 10+ years of customer-facing experience and hands-on use of tools like GoHighLevel, Shopify, Gorgias, Salesforce, and Zendesk, I specialize in lead management, abandoned cart recovery, and client onboarding. I bring a natural, conversational approach across calls, SMS, and email while ensuring smooth workflows and efficient backend support to drive better engagement and conversions.... Saiba mais

Habilidades

s
shanshai2211
Shai
offline • 

Conheça meus serviços

Assistência geral
I will outbound sales CRM and admin support for your business
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

Level_Up

Onboarding Specialist

Level Up • Meio período

May 2025 - Present • 1 yr

CRM Maintenance: Provided daily support for insurance agents within GoHighLevel, managing user access, basic pipeline updates, and troubleshooting navigation issues. ● Onboarding Support: Guided new clients through the initial setup process and conducted system walkthroughs to ensure a smooth transition into the program. ● Documentation: Maintained and updated SOPs to ensure all team members followed consistent onboarding procedures.