
Jodi-Ann A
Virtual Assistant for Customer Support Email and Chat Support
Habilidades

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Experiência profissional
Freelance Virtual Assistant & Canva Designer
Freelance Web Designer
Oct 2023 - Present • 2 yrs 7 mos
Provided virtual assistance and creative digital support for clients, including email management, Canva portfolio website design, branding support, resume revamping, scheduling, and social media content assistance. Assisted individuals and small businesses with improving their online presence through organized communication and creative design solutions.
Freelancer.com
Freelance • 2 yrs 7 mos
Maintenance Coordinator
Mar 2023 - Sep 2023 • 6 mos
Managed customer inquiries across phone, email, and chat in a remote environment Coordinated maintenance requests, scheduling, and vendor communication Ensured timely issue resolution while maintaining clear communication with tenants and teams
Office Assistant / Admin Support
Feb 2021 - Mar 2023 • 2 yrs 1 mo
Provided administrative support including data entry, scheduling, and email management Assisted with daily operations to ensure smooth workflow and organization Maintained accurate records and supported communication across teams