Muhammad A

eBay Store Manager and Solution Provider

Ecommerce Winners • Freelance

Dec 2025 - Feb 2026 • 2 mos

During this two-month high-intensity engagement, I took full control of a client’s eBay account with the primary goal of revitalizing stagnant listings and improving search visibility. Acting as the Lead Solution Provider, I performed a comprehensive audit of the store’s health and implemented a 60-day turnaround strategy. By focusing on the Cassini algorithm's core triggers—specifically click-through rates (CTR) and sales conversion—I moved the account from a neutral standing to a High-Ranking status within the first 30 days. This rapid optimization culminated in the store receiving a Best Seller Award from the client for achieving record-breaking monthly revenue targets. Key Achievements in 60 Days: Ranking Turnaround: Successfully optimized 100+ listings using advanced SEO, resulting in 45% of core inventory appearing on the first page of search results within 5 weeks. Award-Winning Performance: Exceeded the client’s quarterly sales goal in just 8 weeks, earning the "Best Seller Award" for maintaining a 99.8% positive feedback rate during a high-volume period. Operational Excellence: Implemented an automated inventory tracking system that reduced out-of-stock cancellations by 100%, directly protecting the account's "Top-Rated" eligibility. Conversion Breakthrough: Redesigned listing templates and "Call to Action" descriptions, increasing the store's overall conversion rate by 12% month-over-month.

eBay Account Manager

Ecommerce • Freelance

Sep 2024 - Dec 2025 • 1 yr 3 mos

Throughout my career, I have cultivated a reputation for driving high-impact results by blending meticulous account management with data-driven operational control. My expertise lies in orchestrating end-to-end account success—from optimizing complex workflows and maintaining strict budgetary oversight to executing high-level growth strategies that consistently exceed KPIs. I pride myself on my ability to transform operational challenges into streamlined, profitable processes, ensuring that every project I manage adheres to the highest standards of quality and efficiency. My professional approach is rooted in the belief that effective management is built on proactive communication, deep analytical insight, and a client-first mindset. This dedication has been formally recognized through consistent top-tier performance ratings and the achievement of "Best Seller" status, a testament to my ability to deliver exceptional value, meet tight deadlines, and maintain long-term client trust. Whether navigating volatile market shifts or spearheading large-scale deliverables, I am committed to delivering excellence that drives tangible business growth and sustains lasting partnerships.