Marcella G
Administrative Professional
Habilidades
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Experiência profissional
Administrative Manager
Columbia University
Oct 2023 - Present • 2 yrs 7 mos
Manage and coordinate executive schedules, meetings, and travel arrangements, ensuring seamless daily operations for the COO and D – Level Executives. Develop and maintain comprehensive filing systems, both digital and physical, enhancing data retrieval and organizational accuracy. Effectively balance multiple high-priority projects, ensuring on-time completion by reallocating resources and adjusting timelines to meet organizational goals. Facilitate cross-departmental communication and collaboration, promoting a cohesive and productive work environment aligned with executive objectives.
Offsite Manager
Mount Sinai Health System
Oct 2022 - Oct 2023 • 1 yr
Achieved a remarkable 75% increase in clinic copay collection, elevating it from 18% to an outstanding 93%. Successfully reduced monthly insurance denials by a significant 15%, enhancing revenue streams and financial stability. Pioneered the implementation of automated appointment reminders, resulting in an impressive 40% reduction in clinic no-show rates, optimizing patient attendance and revenue generation. Led a cross-functional team of 10 professionals across 2 locations, fostering synergy and collaboration among diverse departments including business development, data analysis, operations, and marketing.