
Laura N
Bid Manager
Habilidades

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Experiência profissional
Harvard Business School
2 yrs 4 mos
Access Services Coordinator
Aug 2016 - Sep 2018 • 2 yrs 1 mo
Provided circulation and access services at Baker Library including staffing service desk, managing patron accounts, stacks maintenance, fines and fees, reserves, closing and opening, document delivery and supervising student workers. Alma Fulfillment working group member, ELUNA conference attendee May 2017 and May 2018. Copyright First Responder, completed CFR program 2017; Digital Governance Board coordinator at Baker Library ACRL ASIG Framework for Access Services Librarianship, working group member
Intern
Feb 2016 - May 2016 • 3 mos
Provided reference services to HBS students in person while staffing the reference desk and via email using FastAnswers (Springshare). Assisted the reference team in special projects such as locating resources and articles about faculty for a website for soon to graduate students