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emerson_jaco

Emerson C

@emerson_jaco

Customer Service Professional

El Salvador
Inglês, Espanhol
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a bilingual customer service professional with call center training and strong IT skills. I am known for my empathy, patience, and efficient call handling. I am motivated to provide excellent customer service and grow within the BPO sector.... Saiba mais

Habilidades

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emerson_jaco
Emerson C
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Mensagens e e-mails
I will provide professional customer support via chat and email
Gerenciamento de lojas de e-commerce
I will provide shopify customer support via chat and email

Experiência profissional

Upwork

Customer Support Specialist

Upwork • Freelance

Jan 2023 - Present3 yrs 5 mos

Provided customer support via chat, email, and social media, ensuring quick response times and high customer satisfaction. Handled customer inquiries, complaints, and order tracking efficiently. Maintained clear communication and problem-solving skills to resolve issues professionally. Experienced in managing multiple conversations while staying organized and detail-oriented. Focused on delivering a positive customer experience and building trust with clients.