
Dany E
Administrative and Customer Success Specialist
Habilidades

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Portfólio
Experiência profissional
Inbound Sales
Erchonia Corporation • Período integral
Dec 2025 - Apr 2026 • 4 mos
Consistently met or exceeded monthly revenue targets by converting high-volume inbound leads into paying customers through effective objection handling and real-time negotiation. Built a high-quality sales pipeline by accurately qualifying leads based on needs, budget, and purchasing authority — reducing wasted follow-up time for the team.
DEBT NEGOTIATOR
DebtPay • Freelance
Feb 2024 - Apr 2025 • 1 yr 2 mos
Achieved consistent positive feedback scores across a full client account portfolio by prioritizing satisfaction and proactive communication throughout the negotiation process. Reduced account resolution time by identifying performance gaps through data analysis and coordinating cross-team workflow improvements.
Customer support and admin assistant
Continental • Período integral
Aug 2023 - Jan 2024 • 5 mos
Improved operational continuity for a team of 10+ by managing calendars, communications, and documentation with zero missed deadlines during tenure. Contributed directly to process standardization initiatives in collaboration with HR and operations, reducing administrative errors and improving team efficiency.