a
amka_11

amka

@amka_11

I will be your dedicated customer support agent

Indonésia
Inglês, Indonésio
Algumas informações são exibidas no idioma inglês.
Sobre mim
"Hi there! I am a dedicated Customer Support Specialist with hands-on experience managing the full customer lifecycle. Having previously run my own premium digital product business, I understand exactly how crucial excellent support is to a company's success. I specialize in everything from customer onboarding and product education to complex troubleshooting and resolving complaints. I am passionate about turning frustrated users into loyal customers through empathetic, clear, and prompt communication. Let me help your business thrive by providing top-notch, reliable support to your clients!"... Saiba mais

Habilidades

a
amka_11
amka
offline • 

Conheça meus serviços

Suporte ao Cliente
I will be your dedicated customer support and live chat agent
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Independent_Reserve

Customer Support Specialist

Independent Reserve • Período integral

Oct 2022 - Present • 3 yrs 7 mos

"Managed the end-to-end customer journey for a premium digital apps business. Provided prompt and accurate responses to daily customer inquiries via chat. Troubleshot and resolved technical issues efficiently to ensure high customer satisfaction and high retention rates."